Below you will find the official driver and macro configuration software for the Gravastar Mercury HE Keyboard. This software allows for RGB customization, macro recording, and actuation point adjustments.
How to Use Gravastar Mercury HE Keyboard Software
FAQs
Q: Do I need this software to use the keyboard?
A: No, the keyboard is plug-and-play. Install the software only if you want to customize RGB lighting, record macros, or adjust switch actuation points.
Q: What is the difference between the Engine Hub and Firmware?
A: The Engine Hub is the PC app for customizing settings. Firmware is the internal software that runs inside the keyboard itself to fix bugs and improve performance.
Q: Does the configuration software work on Mac?
A: The keyboard itself is fully compatible with Mac, but the Gravastar Engine Hub software is currently Windows-only.
Q: Is it safe to update the firmware?
Yes, but never unplug the keyboard during an update. Always plug the keyboard directly into your computer’s main USB port, avoiding external USB hubs.
Q: What if the software says “Device Not Found”?
A: Try using the original USB cable that came in the box, plug it directly into the back of your PC, and restart the software as an Administrator.